The Who, What and Where of

Wackado Internet Services


WHO ARE WE ?

Communication between people or businesses has always played an important part of everyday life. Our interest in communicating with people electronically began at University, where the Internet was a tool for communication between academics and at that time did not provide any graphical or mouse prompts to navigate.

In the early 1990's affordable modems were still in their infancy. At this time Computer Systems Support (Mackay) established modem communications with their suppliers using a proprietary (or closed) mail system. This proved extremely successful with the immediate benefits of transferring files, information and contacting busy technical staff, not to mention the reduction in distance telephone calls.

By the mid 1990's modems had become affordable to purchase. This spurred an increased interest in communication technologies. The improvement of operating systems and support software from the major players to handle remote networking and communications enticed Computer Systems Support (Mackay) to invest resources into the establishment of a communication service for the local community and businesses of Mackay and district.

This began with research into suitable software and hardware to provide a simpler interface for connecting users together than was previously available. The major hurdle to integrating communication into mainstream computing was the users understanding of how to setup, maintain and control remote communications.

Our first system was operational with a small number of users for testing purposes. Improvements and testing continued for a period of over two years. During this time we collected a lot of valuable experience and data with users online and how various pieces of hardware and software responded with the system. This experience would give us the edge on integrating computer communications into the lives of the computer enthusiast as well as the first time user.

The system today boasts a high performance download efficiency for its users through the array of file servers and high-speed data links. Upgrades and maintenance occur on a regular basis. System reliability is very high due to its environmental stability as well as the redundant systems in place in case of hardware failure. Capacity favours our customers. Customers are able to connect at any time without hearing the engage signal. We are currently only using 15% of our system capacity.


W
HAT SERVICES CAN WE PROVIDE ?

Wackado Internet Services can provide the following services to Wackado Users:

  1. Local Call Access - Local call access is available in the Mackay Area via a dial up PPP connection or using our own Wackado Connection Manager. Both offer identical performance. The Wackado Connection Manager has the advantage of integrated Internet utilities at your finger tips.

  2. Dial up or Permanent Connections - All types of users are catered for, including E-MAIL only, Home, Business, Education and Power Users. Dial-up connections are available in casual or block subscription plans with fewer restrictions than our competitors. Permanent connections are available with multiple speeds and connection plans to suit your requirements. Click on the image below to take a look at or price schemes. Click Here

  3. Domain Name Hosting and Web Site Hosting - For Business Users we offer a service to give you a Web/Internet identity at very competitive rates. We are able to setup and maintain your name on the Internet, together with displaying and creating your Web content for all to see using our high performance file servers. This has the advantage of reducing the amount of computer equipment you have to purchase and maintain - we do all the work! Click on the image below to take a look at some of the web sites we currently host. Click Here

  4. Network and Intranet Development - If you need assistance in designing and establishing a connection to the Internet with new or current hardware, there are many options available. Allow us to advise on the best technology for your network. We have integrated many installations to date, from the smallest to some of the largest in the area.


W
HERE ARE WE ?

Wackado Internet Services is located upstairs at 82 Wood Street Mackay,
above Peter Dimitrios' Pharmacy. Please see the below map as a further
guide to our location.

Mackay Map


To see the view from this location visit the Wackado Web Weather site
by clicking here 
We can be contacted by mail at : 
Wackado Internet Services 
P.O. BOX 6151 M.M.C.
Mackay QLD 4741.

Our Phone Number is :     (07) 49534100
Our Fax Number is :         (07) 49534118

We can also be contacted via e-mail at sysop@wackado.com.au
Copyright © 2000 - Wackado Internet Services